Experience

Looking for ways of increasing customer engagement and retention, leading to increased revenue. PointeWare develops a plan with focus on the most urgent needs, building road maps for the future.

Engagement

Our typical engagement starts when a client considers transitioning from an old or failing digital presence to a completely new experience for their customers.

• Move clients to an open platform. Reducing maintenance time, costs, and greater business adoption and flexibility.
• Develop and implement new strategies for customer interaction and measurement. Including Mobile, Social Media, System Integration, and Reporting.
• Implement sales and collaboration tools.
• Site maintenance and stability
• Consulting and Project Management

Services

PointeWare services address all aspects of your companies digital footprint built around our foundation of Presence, Exposure, Retention, and Mobile called PERM. Services from hosting your web site or sites, to developing mobile apps.

• Hosting services with 24x7x365 monitoring and reporting
• Software Development
• E-Commerce
• Content Development
• Online Marketing Campaigns
• Management and reporting tools
• Technical & Design Consulting
• Email & Calendar

Knowledge

PointeWare grew out a client’s need for a mobile scanning application solution in 2005. Since then, we have expanded our services to directly address a client’s digital footprint requirements. To accomplish these goals we utilize both in-house and contracted services. Our in house expertise comprises:

• Linux, Apache, MySQL, and PHP (LAMP)
• E-Commerce custom to Shopify and ETSY
• Responsive Design
• HTML, PHP, JavaScript, and CSS
• RapidWeaver
• Affiliate Programs (Advertiser / Publisher)

Contracted expertise comprises:

• Graphic Design
• Python
• Wordpress
• Mobile Applications (Android & IOS)
• Social Media and SEO
• Photography